Complaints
How to make a complaint
The Anglican Church Southern Queensland takes all complaints of sexual misconduct and Reportable Conduct very seriously.
The Office of Safe Ministry will respond to all complaints or information of misconduct in relation to reportable conduct, including child sexual abuse, sexually inappropriate behaviour, sexual assault, or sexual harassment (including a failure in these processes) by clergy, church workers, and the Bishops.
In responding to complaints received the Office of Safe Ministry will be guided by the terms of the Professional Standards Canon and the Protocol for Responding to Child Sexual Abuse and Sexual Misconduct.
COMPLAINTS ABOUT CHURCH WORKERS
The first step in making a complaint is to call the Office of Safe Ministry on 1800 242 544 for support and assistance.
You can also write to the Office:
safeministry@anglicanchurchsq.org.au
Office of Safe Ministry
Anglican Diocese of Southern Queensland
GPO Box 421
Brisbane QLD 4001
Mark your envelope “Confidential”.
Please be aware that the Office of Safe Ministry has an obligation to report to the Police all matters concerning child sexual abuse.
COMPLAINTS ABOUT EMPLOYEES AT ANGLICAN SCHOOLS AND EARLY LEARNING AND CARE SERVICES
The Anglican Schools Commission is exempt from the Professional Standards Canon from 1st July 2026. For complaints pertaining to reportable conduct, or complaints, as outlined in the Child Safe Anglican Education Policy and Procedures within an Anglican School or Anglican Early Learning Centre, contact the Executive Director or Director of Child Safety.
Follow this link: Contact Us – Anglican Schools Commission
COMPLAINTS ABOUT BISHOPS
The Episcopal Standards Commission is responsible for the investigation of complaints against bishops, including Archbishops, who are subject to the jurisdiction of the Special Tribunal.
Mr Doug Greaves
Director of Episcopal Standards
Episcopal Standards Commission
General Synod Office of the Australian Anglican Church
0424818144
esc.director@anglican.org.au